Refund policy

Refund & Exchanges

We do NOT accept returns or cancellations at this time. However, certain situations will allow for refunds or exchanges.

Decor Greetings may issue refunds in cases of any issues on our part. If we run into any production problems, non-availability or any other issues identified on Decor Greetings end, or if you received the wrong order, a refund will be granted. We'll notify you via email before your order goes into production. Refunds will go on the original form of payment used for your order.

We will offer an exchange (before your order goes out) in which you may choose to select another color, style, if available, of similar product of equal value. If no exchange, a credit on our Decor Greetings website is another option, if you prefer. Exchanges will be presented once you are contacted via email due to any above issues on Decor Greetings part.